SEMINARS


Looking for some fresh thinking or inspiration for your team that's challenged with improving loyalty for your organization?

Whether you're just getting started or you've been executing a program for years, you owe it to your team to hear some out-of -the-box loyalty thinking like:

• The Psychology of Loyalty
• Avoid the 5 BIGGEST MISTAKES of Loyalty Marketing
• How and Why to do Loyalty Marketing WITHOUT A PROGRAM
• How to construct Brand Stories to win your category

You're not going to hear this stuff anywhere else.

Click here to read more about the Building True Brand Loyalty Seminar Series.




LOYALTY AND PROGRAM AUDITS



Wondering why your loyalty program isn't working as well as you want it to?

With fresh-eyes, we'll take a look and let you know what we think.  Chances are, you aren't doing enough to help more people become more committed to your brand.  If you're relying solely on points and prizes, which are extrinsic to the brand and not enough to build TRUE loyalty, chances are you're on the wrong track.

We look at Loyatly Programs and the Messages designed to build loyalty and dig around for the key interaction points with prospects and customers that may not be working to build loyalty.

You won't get insighful and actionable recommendations like this from typical Loyalty Marketing experts because you need more than Loyalty Marketing to build TRUE brand loyalty.

Call today.  We can talk about what dimensions of your program, communications, or operations you want us to take a close objective look at.




FACILITATED WORK SESSIONS



Is your team going around and around, stuck in the same old thinking about your brand's loyalty issues?

Maybe it's time to have a Facilitated Work Session with your team.  Trained and experienced in leading teams to find fresh innovative solutions to marketing challenges, we'll design a session and guide you to a new and better solution than you could come with yourself, or led by your incumbent agency. 

Call today.  We can talk about what your team needs to break out of its ruts and design a creative solution to building TRUE brand loyalty.



LOYALTY PLANNING AND PROGRAM REVAMPS -  Our Specialty



Is it time to introduce more productive approaches to building a base of highly committed customers for your organization?

We'll help any team move their loyalty building efforts many steps forward. 

With no media bias (other than we don't believe you can rely solely on points and rewards programs as your tool for building loyalty) we'll help you strengthen your key loyalty-building touchpoints and messages.

We've also been known to help teams redefine what the brand means for their buyers so they can anchor their marketing and operational decisions to enhance this collective mindset.  

Call today.  We'd be glad to join your planning team as a lead planning resource or a participating member of the team.